Terms of use

Generally
Www.olivebenefits.com.gr is the online store (e-shop) for promotion and distribution of products through the internet of the Greek company with the distinctive title "Olive Benefits" (Tax Identification Number 059953917, Tax Office of Samos) based in Samos, 25 Gorgyras Street, Neo Karlovasi, PC 83200, tel. +302273030464, e-mail: samosolivebenefits@gmail.com. Both the business and the online store that operates through it have as their primary goal the best possible customer service by providing secure transactions for online purchases of quality products at the best possible market prices subject to the adequacy of stocks.

Terms and Conditions of Sales
Before visiting our online store and browsing our website, please consult the following terms and conditions that apply in any case you use the services of the online store www.olivebenefits.com.gr, to find information about its operation.

Every user-user who enters and uses the services of this site is considered to automatically accept the terms of use as they apply from time to time. If a user-customer does not agree with these terms he must avoid using it and any transaction with it.

The company reserves the right to unilaterally modify and renew the terms of use / transaction conditions concerning the online store www.olivebenefits.com.gr according to its needs, at any time, without prior notice to users other than their publication on the respective website . It is clarified that the change of terms does not concern orders that have been processed.

Order Products
Our goal is to serve our customers through a simple, fast, secure and enjoyable transaction process.

Each user uses this website at their own risk. In order to place an online order, he has the opportunity to register on the website of "Olive Benefits" where he must accurately enter the complete and true information requested (name, email address, home address, contact phone, Password) and the Personal Security Code (Password). However, if and if he does not wish to register as a member, he has the opportunity to place his online order simply as a guest.

To select the products you can browse the categories and add the products you want by clicking on the "Cart" icon which is single for any purchase you make.

Order Confirmation
Before completing the registration of your online order, please make sure that you have filled in all the required information correctly in order to receive the confirmation e-mail where all the details will be mentioned in detail.

Order Modification / Cancellation Policy

• Change of order
  We do not have the ability to modify orders that have already been registered in our online store www.olivebenefits.com.gr. However you can cancel and create a new order, free of charge, within one hour of posting. The above change requires you to contact us by phone at +302273030464 or via email at samosolivebenefits@gmail.com, so you will be informed about any change costs and the corresponding process.

• Order cancellation
  You can cancel your order by calling us at +302273030464 or via e-mail at samosolivebenefits@gmail.com within one hour of its registration, when you will be informed about the options you have depending on the stage of your order.

• Πολιτικη Αλλαγών – Επιστροφών
  You can change or return the products you have purchased from our online store www.olivebenefits.com.gr, within 10 calendar days from the date of receipt. The right to change / return is valid only if you make your request known to us in advance by phone at +302273030464 or by sending an email to samosolivebenefits@gmail.com before the expiration of the right. To see in detail the terms and conditions that your request must meet, consult our Return Policy. In any other case the request is not accepted.

Limitation of Liability
The company will make every effort for the best possible processing of orders within a reasonable time. However, it is not responsible for any delays in relation to delivery time and general inability to provide services that is not due to its own fault but to reasons of force majeure, extreme weather events, natural disasters, earthquakes, floods, fires, emergencies, strikes, procurement delays. , accidental destruction of products, malfunctions of the cooperating courier companies, any deterioration or destruction of the products after they are sent for shipment, incorrect provision of data by the user and generally for any case that hinders its smooth operation and the fulfillment of its compatible obligations. In these circumstances and if this is possible, we will contact you as soon as possible in order to complete your order in the best possible way.

The company is not responsible for any typographical errors, errors in features, photos and product prices listed on the website www.olivebenefits.com.gr which have occurred unintentionally or are due to malfunction of the website due to force majeure. It does not undertake to guarantee that there will be no errors arising from any cause when importing and updating the features and prices of a product. In any case you notice something unusual about the description or price of a product please contact the company.

Customers are solely responsible for evaluating their products and purchases from the online store www.olivebenefits.com.gr and the company does not bear any responsibility in relation to the correctness of these choices.

The users-customers of the online store agree to use it at their own risk. Www.olivebenefits.com.gr does not bear any responsibility for disasters of any kind (viruses or other harmful elements) that can occur from the use of the online store or when they enter it by users-customers.

The company is not committed to the availability of products, as stated in the online store, but guarantees timely information to the customer in case of insufficient stock.

Copyright
All content of this website such as texts, graphics, photos of products, software is the exclusive property of the company "Olive Benefits". The content is protected by Greek, European and International copyright law.

The logo (trademark) belongs exclusively to the above mentioned company and may not be republished or used in any way without prior written permission. The collection and use of any products, photos, catalogs, product descriptions or prices, any indirect use of the online store and its contents for the benefit of a third party or other business, commercial or not, without the written consent of "Olive Benefits" is prohibited.
The company reserves the right at any time and without notice to change the nature and content of this site as well as to suspend or temporarily or permanently suspend its operation.

User Obligations
The users-customers of this website have a limited access and use license of the online store www.olivebenefits.com.gr for placing orders and communicating with the company. In no case can this license be resold. Users agree that they will not use the online store space for any obscene, harmful, threatening, abusive, harassing, defamatory or any illegal act. Any improper use will result in the revocation of the license or access granted by the online store and the corresponding legal sanctions.

Terms of Personal Data Protection
In order to provide quality products, the company collects from users-customers the necessary data for the safe and efficient conduct of their transactions, against which the company follows the terms of this section and the principles of personal data protection of N. 2472/1997, as in force today. The personal data of the users are used exclusively for their benefit and are not shared with third parties. The company - always moving within the legal framework - reserves the right to change the terms of protection of personal data after informing the users / customers of this website.
What information do we collect and for what purposes:

The user-customer in order to connect with our online store, receive a user ID (password) and place an online order must accurately enter the complete and true information requested (name, email address (e-mail), home address and contact telephone number.

The company collects and uses the above data:
a) for the needs of support and completion of the transaction that the users-customers wish to do with the company (order confirmation, etc.).
b) for commercial communication / sales promotion purposes (information on new products and services of the company, offers, newsletter, etc.).
c) for the extraction of statistical data regarding their purchases from the online store www.olivebenefits.com.gr.

Delivery time

• GREECE
  Shipments of products are made daily, except Saturdays, Sundays and holidays, with a courier company throughout Greece and especially in the place you have indicated by filling out your order form.
  Delivery time is set at approximately 2 to 5 working days, depending on the place of destination except in cases of non-availability of goods. In this case the shipping time will be different and the company will inform the customer.

• ABROAD
  For abroad, the execution of the order and the shipment of the goods, depending on the place of destination, will be performed after consultation with the customer regarding the transport, the time and the shipping cost.

Availability of Goods
The company is not committed to the availability of products, as it is mentioned in the online store www.olivebenefits.com.gr, however it guarantees the timely information of the customer in case of insufficient stock. If any of the products you ordered are not available, then we will contact you by e-mail or phone, within a reasonable time from the placement of the order, to inform you. In this case, you have the option to request the recall of the goods in question. Any other order can be executed normally.

Pricing Policy
The listed retail prices (in Euros) of the products of the website include the legal VAT. The company reserves the right to change prices without prior notice to the customer.

The various product offers are valid until stocks are exhausted or until they expire.
Customers outside the European Union are subject to any extra charges that may arise from exchange rate differences, customs clearance, import duties, product restrictions and other local requirements for which our company bears no responsibility.

Contact
Our main goal, through the operation of our online store www.olivebenefits.com.gr, is the best possible service to our customers by providing secure transactions for purchases of quality products at the best possible market prices. Our specialized staff has many years of experience and is by your side with respect and proper information, before and after receiving your orders, in order to solve any question or any concerns you may have.

You can contact us daily (Monday - Saturday 09:00 - 14:00) by phone at +302273030464 or by sending an e-mail to samosolivebenefits@gmail.com.